F.A.Q.
Search for your answer among the frequently asked questions. For everything else do not hesitate to contact us
To reserve our services, simply access our booking form on the homepage or click the “book now” buttons. booking a transfer service requires providing details such as date, time, pick-up and drop-off locations, the number of passengers, as well as your telephone and email address
One day prior to your service, expect to receive an email or a message containing all the necessary details to contact your driver or our office for any requirements.
Any additional stop / deviation of the route during the journey may be subject to an increase in cost of the booked service(s). Speak to the driver and he will inform you about any additional cost based on extra time and distance.
You can book our transfer service in just few clicks with 24 hours notice.
Use our booking form where you can view the price before purchasing the service. Do you need it now? Contact support by phone and we will try to send you a vehicle as fast as we can
Pick-up locations may be subject to change. refer to the booking voucher sent to you for updated meeting points or information regarding revised locations.
Cancellations made with more than 24 hours’ notice before the scheduled pick-up time has no penalties, except for a 3.5% credit card fee automatically imposed by credit card interbank services. cancellations within 24 hours result in a 100% penalty with no refund available
Airport pickups have a 60-minute free waiting time. Pick ups at train stations / private addresses and buses have 15 minutes of free waiting time. If there are situations of delay beyond your control (delayed flights, buses or trains) our drivers will update your pick up automatically by checking the updated arrival times.
The prices offered are always per service / vehicle. They include taxes and airport parking if any. The maximum number of people is shown next to the chosen vehicle. The number of passengers up to reaching the maximum capacity for the chosen vehicle does not affect the proposed price.
To reserve our services, visit our homepage and fill out the booking form or click “book online” buttons.
Details such as date, time, pick-up location, drop-off location, number of passengers, contact telephone, and email address are required to book a transportation service.
We suggest booking as far in advance as possible. It is not possible to book online less than 24 hours in advance.
For urgencies or last minute bookings contact us via chat, telephone or email. We will try to satisfy your request.